LEGAL

Terms of Service

Last updated: 5 November 2026

1. Acceptance and definitions

These Terms of Service ("Terms") are an agreement between you and S29PATTERN PRIVATE LIMITED (CIN U58201PN2026PTC257471), registered office House A74, Sr No 56/1/6, Lane No 1, Kawade Nagar, Pimple Gurav, Haveli, Pune – 411061, Maharashtra, India ("SEVENTEEN29", "we", "us"). They govern your use of seventeen29.in, our free tools and the SEVENTEEN29 platform.

By creating an account, clicking "I agree", or using the Services, you accept these Terms. If you accept on behalf of a company, you confirm you have authority to bind it, and "you" means that company. These Terms are an electronic record under the Information Technology Act, 2000 and need no physical signature.

If you have a signed order form or subscription agreement with us ("Order Form"), it prevails over these Terms where they conflict.

Services: the website, free tools, paid tools and platform.
Customer: the business that buys a paid plan.
User: any person who uses the Services, including a Customer's team members.
Customer Content: files and data you upload, such as artwork, lab reports and formulations.
Output: reports, nutrition tables, compliance findings and design files the Services generate for you.

2. The Services

Free tools: our label compliance check and nutrition table generator, each with a limited number of free uses (currently [5]). We may change these limits at any time.
Paid tools: monthly plans on the website that unlock more uses, suggested fixes and report downloads.
Platform: our packaging compliance and artwork management platform, sold under annual plans with role-based users, as described in your Order Form.

We may add, change or remove features. We will not materially reduce the core features of a paid plan during its current term. Features marked "beta" or "preview" are provided as-is and may change or be withdrawn.

3. Accounts

You must be at least 18 and use the Services for business purposes.
Give accurate information and keep it up to date.
Keep your login details confidential. You are responsible for all activity under your account.
Each user seat is for one named person. Logins may not be shared.
A Customer's admin controls who joins its workspace and which role each user has.
Tell us immediately at info@seventeen29.in if you suspect unauthorised access.

4. Fees, billing and refunds

Prices: as shown on our pricing page or in your Order Form, in Indian Rupees, exclusive of GST and other applicable taxes.
Annual plans: billed in advance unless your Order Form says otherwise. Invoices are due within [15] days.
Monthly plans: renew automatically each month until cancelled. Cancellation takes effect at the end of the current billing cycle.
TDS: you may deduct tax at source as required by law and must share the TDS certificate with us.
Late payment: if an invoice is overdue by more than [15] days after a reminder, we may suspend access until it is paid.
Price changes: we give at least 30 days' notice. New prices apply from your next renewal.

Refunds.

Fees are non-refundable, except:

a duplicate or incorrect charge, refunded in full;
if we end your subscription without cause, we refund the prepaid fees for the unused period.

Approved refunds are made to the original payment method within [7–10] working days.

5. Your content and outputs

You own your content. You keep all rights in Customer Content. You give us a limited, non-exclusive licence to host, process and display it only as needed to provide the Services.
Free tool uploads: if you agree at upload, you also allow us to use data extracted from your upload, in de-identified form, to improve our tools.
Your rights to upload: you confirm you have the right to upload all Customer Content, including brand marks, images, fonts and artwork created by agencies or third parties, and that it does not infringe anyone's rights.
Outputs: once you have paid the applicable fees, Outputs generated for you belong to you. We keep all rights in our templates, rule engine and underlying technology.
Fonts and licensed assets: you are responsible for holding valid licences for fonts and assets used in files you upload or download.

6. Compliance disclaimer

The Services help you check labels against FSSAI regulations, including the Food Safety and Standards (Labelling and Display) Regulations, and related rules as we interpret them. They are a decision-support tool, not legal or regulatory advice.

Results depend on the accuracy of the data you provide, such as lab reports, formulations and declared values.
Regulations, amendments and FSSAI interpretations change. We update our rules regularly but cannot guarantee they reflect every change on the day it takes effect.
Images marked "for representation purposes" are previews and may not match final print quality.
You remain solely responsible for the final content and accuracy of your labels and for approval by your qualified personnel before printing or sale.

We are not liable for printing costs, product recalls, regulatory penalties or other losses resulting from labels you approve.

7. Acceptable use

You must not:

use the Services for anything unlawful or misleading, including creating labels intended to deceive consumers;
upload artwork or data you have no right to share, such as another company's confidential files;
copy, reverse engineer, scrape or resell the Services, or use them to build a competing product;
create multiple accounts to get around free-use limits;
upload malware or attempt to break, overload or bypass our security;
share login credentials or let unauthorised people access your workspace.

We may suspend or close accounts that break these rules. Where reasonable, we will give notice first.

8. Our intellectual property

The Services, including our software, compliance rule engine, templates, designs, documentation, and the SEVENTEEN29 name and logo, belong to S29PATTERN PRIVATE LIMITED. These Terms give you a limited, non-transferable right to use the Services during your subscription. They do not transfer any ownership.

If you send us feedback or suggestions, we may use them freely without obligation to you.

9. Confidentiality and data protection

Each party will keep the other's confidential information secret and use it only for this agreement. Your unreleased artwork, formulations, lab reports and product plans are your confidential information. Our pricing, product roadmap and non-public technology are ours.

This duty does not cover information that is public, already known to the receiving party, or required to be disclosed by law. In that case, the disclosing party will be told where legally allowed.

We handle personal data as described in our Privacy Policy. For personal data in Customer Content, we act as your Data Processor under the DPDP Act, 2023 and our Data Processing Agreement, available on request.

10. Availability, warranties and liability

Availability.

We aim to keep the platform available [99]% of each month, excluding scheduled maintenance announced in advance. Service credits apply only if your Order Form includes them.

Warranties.

We will provide the Services with reasonable skill and care. Apart from this, the Services are provided "as is", and we make no other warranties to the extent the law allows.

Limitation of liability.

To the extent permitted by law:

neither party is liable for indirect or consequential losses, lost profits, lost revenue, or product recall costs;
our total liability for any claims under these Terms is limited to the fees you paid us in the 12 months before the claim (for free-tool users, ₹[1,000]);
these limits do not apply to fraud or to liability that cannot be limited by law.

Indemnity.

You will indemnify us against third-party claims arising from your Customer Content or your breach of these Terms. We will indemnify you against third-party claims that the Services, used as permitted, infringe intellectual property rights in India.

11. Term, termination and disputes

Term and renewal.

Paid plans run for the term in your Order Form and renew for the same period unless either party gives [30] days' notice before renewal.

Termination.

Either party may end the agreement if the other commits a material breach and does not fix it within 30 days of written notice, or becomes insolvent. You may stop using the free tools at any time.

After termination.

You can export your Customer Content for 30 days. After that, we delete it as set out in our Privacy Policy, except where the law requires us to keep it.

Governing law and disputes.

These Terms are governed by the laws of India. The parties will first try to settle any dispute through good-faith discussion for 30 days. Unresolved disputes go to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated in Pune, in English. Subject to this, the courts at Pune, Maharashtra have exclusive jurisdiction.

General.

Changes: we may update these Terms with 30 days' notice to account holders. Continued use after that means you accept them.
Force majeure: neither party is liable for delays caused by events beyond its reasonable control.
Assignment: you may not transfer this agreement without our consent. We may transfer it to a successor business.
Severability: if any part is found invalid, the rest stays in force.
Entire agreement: these Terms, your Order Form and our Privacy Policy are the full agreement between us.

Contact.

S29PATTERN PRIVATE LIMITED, House A74, Sr No 56/1/6, Lane No 1, Kawade Nagar, Pimple Gurav, Haveli, Pune – 411061, Maharashtra, India · info@seventeen29.in